Operations Specialist (Hybrid)

Company: Aegis General Energy
Location: Conway
Posted on: November 1, 2024

Job Description:

Aegis General Energy, a division of Aegis General Insurance Agency, a wholly owned subsidiary of K2 Insurance Services, LLC, is seeking a full-time Operations Specialist to join its team at its headquarters in Conway, Arkansas. Aegis Group offers a diversified national platform of specialty insurance programs. Acquired by San Diego-based K2 Insurance Services in 2013, Aegis continues to expand its product offerings and distribution by developing new insurance programs and increasing the number and geographic diversity of its marketing, sales, and support staff. Aegis offers the opportunity to join an established company in growth mode. Our pay and benefits program includes a competitive hourly pay rate, medical, dental, and vision insurance; paid time-off in year of hire and 401(k) with employer match.Pay Range: $16.83 - $21.64 USD HourlyJob DescriptionOperation Specialist - AEGIS GENERAL ENERGY Operation Specialist duties could include but not limited to the following;Will be required to work in-office at the Conway Office in a hybrid capacity. Provide best-in-class service and response times to our select agency partnersData Entry into multiple internet-based systemsAnswer incoming callsAnswer all emails in a Timely Matter Assist in the day-to-day operations as assignedPolicy Issuance ,taking underwriting binds and putting into policiesIssue Federal and State Filings, issues the filings per state requirementsProcess Endorsements, work within IMS to issue endorsementsWork all Errors for the DMV, bound accounts and all insurance is sent to the local DMV, some manual entries, requires work within multiple sites Issue Cancellation and Non-renewalsGather Driver Information for additional Drivers, gather information for underwriting, data entry into IMS system.Soft Skills Required: Must have precise and exceptional attention to detail, with an innate capacity for organizationMust be able to work within strict deadlinesAbility to multi-task and work within several systems at once, while prioritizing important and pressing tasksMust be timely in responsiveness to emails, requests and completing tasksHave a high level of self-motivation to work with a team and get tasks completed Excellent verbal and written communicationUtilize time management abilities in a fast-paced, high volume environmentAbility to work in a customer service and driven environment.Ability to resolve moderately complex problems and work in high pressure situationsConsistent dependability, promptness, and excellent people skillsStrong time management skills that allows the ability to complete own job and the backup for other team membersHard Skills Required: Use Microsoft Office software, (e.g. Outlook, Word and Excel)Excellent computer skills including typing proficiency, Microsoft Office proficiency with an emphasis in Excel spreadsheetsExperience:Minimum of 2 years' experience as a commercial CSR for a commercial lines insurance agency or 2 years' experience as a underwriting assistant at an MGA or Insurance Company Compensation details: 16.83-21.64 Hourly WagePI62c11a910054-25660-34811223

Keywords: Aegis General Energy, Little Rock , Operations Specialist (Hybrid), Other , Conway, Arkansas