LittleRockRecruiter Since 2001
the smart solution for Little Rock jobs

Contact Center Executive Response Specialist

Company: VirtualVocations
Location: Little Rock
Posted on: October 16, 2024

Job Description:

A company is looking for a Contact Center Lead Executive Response Specialist.



Key Responsibilities

Review and analyze Voice of the Customer Survey feedback to resolve outstanding issues
Establish and maintain relationships with business lines while analyzing customer feedback for common themes
Act as a liaison between customers and various departments to resolve complex issues


Required Qualifications

Bachelor's degree or equivalent work experience
Two to three years of experience in customer service management
Experience in 24 Hour Banking, Online Operations, Branch, or Digital services
Proficiency in Microsoft Office Suite, especially Excel
Schedule flexibility

Keywords: VirtualVocations, Little Rock , Contact Center Executive Response Specialist, Other , Little Rock, Arkansas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Arkansas jobs by following @recnetAR on Twitter!

Little Rock RSS job feeds