Restaurant Operations Manager
Company: Whataburger
Location: Little Rock
Posted on: October 24, 2024
Job Description:
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
As a General Manager, you'll put your professional and personal
skills to work as you manage an entire restaurant. You'll be
responsible for bringing the most out of the Managers, Team Leaders
and Team Members that work for you as they deliver excellence again
and again to our customers. Being a Manager at Whataburger is an
incredibly important job. You'll serve as both a restaurant leader
and a team member. You'll work hard to serve the customers in your
restaurant and to make each individual on your team reach their
fullest potential.
Priority
- Family Members
- They are an essential part of our Whataburger Family and will
be treated as such. When the family members are happy and love
their job then our customers will love coming to our
restaurants.
- Customer Service
- Make sure that all customers are leaving "Highly
Satisfied"
- Perform table touches and make sure that the customers know
that their business is greatly appreciated.
- Food Prep & Delivery
- Whataburger strives to "Serve the Highest Quality Product" each
and every time a food item leaves the back line.
Responsibilities
- Ensure Quality Standards
- No expired product
- No "Hold to Sold"
- Communicate Issues with Area Manager
- Maintain Cleaning and Sanitation Procedures
- 2 Boil outs a week
- Filter every 12 hours
- No clutter anywhere - everything in place
- All dry storage shelving on wheels - moved In/Out when
needed
- Family members constantly cleaning, even when it looks
clean
- Dumpster area spotless
- Grease bin -maintained
- Manager should have schedule submitted to you by 3p.m.
Wednesday
- Food Ordering
- Approve all orders for Sygma and Flowers
- Overall Management of Restaurant
- Requires min employees per shift even on low volume (will be
discussed with Area Manager)
- Any employees that does not meet all uniform standards,
including all management will be sent home, no exception.
- GM work schedules will vary to what's needed within the
unit.
- Request for Holiday weekend must be approved by your supervisor
prior to scheduling.
- Deposits must be taken to the bank Three (3) a day. No
exceptions!
- New hires must have all paperwork (Emcentrix completion, back
office, food handlers card) prior to receiving a uniform.Always
have a positive attitude. A simply "Hi" to your employees can
change their attitude for the better
- Effective communication skills
- Must be able to remain calm during a stressful time and keep
the employees at ease
- Responsible
- Uniform must be presentable
- Personable with employees
- Able to motivate employees
- Give the employees something to strive for
- Ability to listen
- Must be open minded
- Must inspire
- Must create unity
- Focus on the job at hand
- Willingness to learn
Associated topics: assistant restaurant manager, director food and
beverage, front end, general manager, gm, grocery store manager,
kitchen manager, management, restaurant leader, supervisor
Keywords: Whataburger, Little Rock , Restaurant Operations Manager, Hospitality & Tourism , Little Rock, Arkansas
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