General Manager

Company: DND Groups, Inc.
Location: Maumelle
Posted on: November 6, 2024

Job Description:

Location
104 Carnahan Dr, Maumelle, Arkansas 72113
Description
DND Groups is a privately held franchise management company and home to more than 62 quick service restaurants nationwide, proudly representing 5 internationally recognized brands: Dairy Queen, Noodles & Co., Paris Baguette, Taco Johns, and Zaxby's. DND Groups was recently named one of the Top 200 Restaurant Groups by Nation's Restaurant. We are eager to bring aboard a growth-minded leader to manage this Zaxby's location in Maumelle, Arkansas.
Responsibilities

• 
  
• Building and developing a trusted team, guiding and supporting crew members and shift leaders.
  
• Maintaining a positive working relationship with all restaurant staff to maximize employee morale, productivity, and efficiency.
  
• Hiring, training, and developing shift managers and conducting formal employee performance reviews.
  
• Ensuring that the team is equipped to provide an excellent guest experience in all areas.
  
• Utilizing the restaurant's profit & loss to optimize sales and profit by analyzing COGS and taking corrective action if necessary.
  
• Maintaining inventory, projecting changes in demand throughout the year, and adjusting labor accordingly.
  
• Ensuring that the restaurant is properly staffed to drive sales volumes by preparing crew members' schedules and approving schedules completed by assistant managers.
  
• Responding to customer complaints promptly and appropriately to ensure customer satisfaction and identify areas for improvement.
  
• Organizing and implementing local restaurant marketing, incorporating regional and national promotions to increase sales.
  
• Exercising good judgment in decision-making and reporting issues to the district manager.
  
  Qualifications / Skills
  
  • 
    
  • Minimum of 3-5 years of restaurant management experience required; quick service restaurant experience strongly preferred.
    
  • High School diploma or equivalent required.
    
  • Strong sense of urgency, ability to thrive under pressure, and motivate a team in a fast-paced environment.
    
  • Strong customer service skills and the ability to engage with a diverse team and customer base.
    
  • A proven track record of effective management demonstrated by previous COGS and labor management.
    
  • Detail-oriented with the ability to oversee and balance all aspects of a fast-paced and dynamic restaurant.
    
  • Ability to stand for long periods and lift up to 50 pounds is necessary.
    
    Benefits and Compensation
    
    • 
      
    • Salary: $50,000.00 - $60,000.00 per year (based upon experience)
      
    • Healthcare benefits available
      
    • Paid vacation and holidays
      
      EOE AA M/F/Veteran/Disability
      DND Groups ("DND") is an equal opportunity employer in every aspect of employment, ensuring selection, training, development, and promotion of the most qualified candidates without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. DND is committed to equal employment opportunity in all other privileges, terms, and conditions of employment.
      Diversity Commitment
      DND is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone's unique contributions, experiences, and values. We offer an empowered work environment that encourages creativity, initiative, and professional growth, along with a competitive salary and benefits package.
      We are the best when we connect, recognize & respect our differences through our values of engagement, growth, and collaboration!
      #J-18808-Ljbffr

Keywords: DND Groups, Inc., Little Rock , General Manager, Executive , Maumelle, Arkansas