PROJECT MANAGER
Company: HealthEdge
Location: Little Rock
Posted on: October 11, 2024
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Job Description:
OverviewOverview:This Project Manager will sit within our GPS
(Global Professional Services) division. They are responsible for
ensuring the successful delivery spanning our software product
ecosystem and their configuration, interfaces, upgrades, and
enhancements. In this role, you will be responsible for developing
an outstanding client-based relationship and will ensure a track
record of on-time, on-budget projects that align with project plans
and company objectives.About Global Professional Services:Our
Global Professional Services team supports customer-funded service
delivery initiatives separate from standard SaaS license support
activities. Examples include customer implementations, business
expansion, and optimization initiatives.What You Bring:3+ years of
PM experience managing large scale, enterprise-class, billable,
software delivery-based projects to external clients in the
Healthcare Payer and/or Case Management Industry.Experience
managing teams of 8+ resources with billable work of at least
$1M.Experience creating and managing forecast s - we use OpenAir
but similar tools are OK.Excellent communication skills, both
written and verbal, with the ability to communicate effectively
with technical and non-technical stakeholders.Experience managing
cross-functional teams (without direct authority) and stakeholders
across the organization.Experience managing projects using the
Scrum Agile software development framework.Candidates should have a
general understanding of Case Management, Disease Management,
Wellness and/or Utilization Management.Candidates should have a
general understanding of healthcare payer workflows including
claims processing, benefits configuration, member enrollment,
correspondence, medical management, and provider
contracting.Experience with Smartsheet a plus.Your Impact:Develop
and manage the overall program/project plans and timeline,
including key milestones and dependencies, and tracking progress
against the plan.Partner with cross-functional teams, including
engineering, operations, product management, and security, to
develop and execute the migration strategy.Identify and manage
project risks and issues, and drive resolution of roadblocks to
keep the program on track.Ensure that project deliverables are of
high quality, best practices and meet customer
requirements.Communicate project status, risks, and issues to key
stakeholders and executive leadership, including regular program
updates and presentations.Lead and manage a team of client
resources in the delivery of project-based activitiesProvide
estimates, SOWs, and project charter documentation in support of
on-going client needs and new customer opportunities.Maintain
direct control over project planning. Must be able to set up
measures to build the proper foundation that will be a
stepping-stone to project success.Play a key role in the client
relationship management continuum and handle a wide range of
communication and escalations that demand a high degree of
diplomacy, discretion, insight, and judgment.Participate and
contribute thought leadership to help drive professional services
strategies.Act as a liaison between various internal organizations
(Marketing, Finance, Product Management, etc.) for project-based
continuity.Perform all job functions consistent with HealthEdge's
policies and procedures, including those which govern handling PHI
and PII.HealthEdge commits to building an environment and culture
that supports the diverse representation of our teams. We aspire to
have an inclusive workplace. We aspire to be a place where all
employees have the opportunity to belong, make an impact and
deliver excellent software and services to our customers.Geographic
Responsibility: While HealthEdge is located in Burlington, MA you
may live anywhere in the U.S.Type of Employment: Full-time,
permanentFLSA Classification (USA Only): ExemptWork Environment:
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job:The employee is occasionally
required to move around the office. Specific vision abilities
required by this job include close vision, color vision, peripheral
vision, depth perception, and ability to adjust focus.Work across
multiple time zones in a hybrid or remote work environment.Long
periods of time sitting and/or standing in front of a computer
using video technology.May require travel dependent on company
needs.The above statements are intended to describe the general
nature and level of the job being performed by the individual(s)
assigned to this position. They are not intended to be an
exhaustive list of all duties, responsibilities, and skills
required. HealthEdge reserves the right to modify, add, or remove
duties and to assign other duties as necessary. In addition,
reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions of this position in
compliance with the Americans with Disabilities Act of 1990.
Candidates may be required to go through a pre-employment criminal
background check.HealthEdge is an equal opportunity employer. We
are committed to workforce diversity and actively encourage all
qualified persons to seek employment with us, including, but not
limited to, racial and ethnic minorities, women, veterans and
persons with disabilities.#LI-RemoteJob Locations US-RemoteID
2024-4690Category Professional ServicesPosition Type
Full-TimeHealthEdge provides equal employment opportunities to all
employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state or local laws.
Keywords: HealthEdge, Little Rock , PROJECT MANAGER, Executive , Little Rock, Arkansas
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