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IT Support Engineer

Company: VirtualVocations
Location: Little Rock
Posted on: November 1, 2024

Job Description:

A company is looking for an IT Support Engineer to provide support and optimization for internal customers.



Key Responsibilities

Resolve tickets of varying complexity and contribute to ticketing system improvements
Administer systems such as Identity & Access Management and endpoint management
Set up and support audio/visual equipment for meetings and troubleshoot related issues


Required Qualifications

Bachelor's degree in Computer Information Systems or relevant equivalent experience
Experience in support operations, customer service, and desktop technology
Proficiency in setting up and configuring A/V equipment
Flexibility to manage multiple tasks and changing priorities
Experience with business analysis, requirement gathering, and technical documentation

Keywords: VirtualVocations, Little Rock , IT Support Engineer, Engineering , Little Rock, Arkansas

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